“I think that everyone hears about AI, but few people really understand what it means,” said Kroger CIO Jim Clendenen during his session last week at GroceryTech with Editor-in-Chief Emily Crowe.

To better navigate the world of AI, Clendenen said that the national grocer recently named Milen Mahadevan, president of its 84.51° analytics unit, to be its chief data and AI officer. It’s only been a few months and under his leadership, Kroger has already launched an “AI driver’s license” training program for associates that ensures responsible adoption and upskilling.

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