Best Customer Communications (BCC)
BCC is a key driver to supporting Kroger’s customer-first strategy and driving loyalty for customers.
BCC has been engaging with Kroger loyal customers and embedded in the marketing mix for nearly two decades. We continue to focus on driving incremental value for our CPG partners not only as part of Kroger’s Customer First strategy but because our CPGs enjoy the value that the program delivers to their business.
84.51°, as part of the Kroger enterprise, leads in data performance ratings
#1 in shopper data actionability*
Source: Path to Purchase IQ, Trends Report 2023
#1 in retail media targeting effectiveness*
#1 in retail media measurement capabilities*
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